Privacy Policy

Effective Date: March 17, 2025

Thank you for using our text number services. We value your privacy, and this policy outlines how we handle your data.

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1. Information We Collect

• Mobile Phone Number: We collect your phone number when you provide it on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms. By providing your phone number, you consent to receive text messages from us as described below.

• User-Provided Information: We may collect additional details you share, such as your name, email, or preferences, to enhance our services and support.

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2. How We Use Your Information

We use your data to:

• Deliver text messages and updates related to our services.

• Improve our services and user experience.

• Respond to your inquiries and provide customer support.

• With your prior express written consent (e.g., by texting "JOIN"), send promotional offers, alerts, community news, urgent notifications, events, and other content. Consent is not a condition of purchase.

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3. Message Content

Messages may include promotional offers, alerts, community news, urgent notifications, events, and other content. Standard messaging rates may apply per your mobile carrier. Message frequency will vary.

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4. Data Security

We do not sell or share your data. We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

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5. Opt-Out

You can opt out of messages at any time by replying "STOP" to any text. Reply "HELP" for more information.

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6. Contact Us

For questions or to exercise your data rights, contact us at:

Phone Number: 626-885-1685

Email: support@fanleyre.com​

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7. CTIA Compliance

Our services comply with CTIA guidelines. Report concerns at 626-885-1685 or support@fanleyre.com

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8. Changes to Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated version on our website or via text. Your continued use of the service after such changes constitutes acceptance of the revised policy.